The original offer was just the $2,400 without the ticket, valued at about triple the tickets original value. However even this offer and the second one has been replaced by an even more generous recompense; One free ticket, airfare, and hotel accommodations to any Super Bowl game they choose.

NFL Commissioner Roger Goodell explained his generosity: “We are ultimately responsible for the fan experience and we want it to be the best it can possibly be.”

The reason the fans could not be accommodated at the game itself was because workers had not yet finished installing handrails in time for the big game.  Officials began to worry a few days before the game was scheduled to take place. “We felt in the middle of the week that it was going to be a problem,” NFL Executive Vice President Eric Grubman said of the temporary seats.

“We did not feel until game day that we had an issue where there was a distinct possibility that we wouldn’t be able to accommodate fans.”